World Class Concierge and Support Services

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Experienced, Dedicated Service


Best-in-class customer service and concierge services is what you can come to expect from Titan Hospitality, providing our clients with experienced door staff and front desk representatives to best assist you, your tenants and guests. Our staff carries the values built on the WE CARE initiative, providing an elite level of service that exemplifies professionalism and a first-class experience.

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Professional Door Staff

Trained personnel committed to providing a high level of customer service and engagement for the tenants, residents, and visitors of your building.

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White Label Services

Titan’s tailored approach to its staff acting as building ambassadors go a long way in providing the best services possible for your tenants and guests.

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Customer Experience Training

Our experienced trainers instill practices from service-focused companies and experiences from the security industry to develop a one-of-a-kind training experience.

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Bespoke Event Experiences

Titan’s top-tier professionals assist in driving the best experience to your guests from small resident social happenings to larger gatherings and events.

At Titan Hospitality, we partner with our clients to craft unparalleled experiences with our colleagues who hold unparalleled expertise.  Below, meet two of our professionals who design bespoke experiences for premier residences and Class A commercial locations.

Meet Mugi

Manager of Connections

Our bespoke approach for our client: A professional to oversee the tenant and guest experience from event management to executive concierge.

Unique skills and services:

  • Event planning and conference center management
  • Tenant experience management
  • Executive concierge services
  • Tenant technology support
Learn more about our event experiences

Meet Fran

Residential Training Ambassador

Our bespoke solution for our client: A professional to empower teams to deliver memorable experiences across a portfolio of luxury residential locations through consistent customer service based training.

  • Implement residential experience training
  • Develop resident collateral and training materials
  • Collaborate on service initiatives across the luxury residential portfolio
Learn more about our professional door staff services

News And Resources

Titan Security Group Announces Acquisition of Prudential Security, Inc.

Acquisition expands Titan’s service footprint to 14 states Chicago, IL, September 1, 2022 — Titan Security Group, LLC (“Titan”), a …

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Titan Security Group Announces Expansion Into Nashville, Middle Tennessee Region

Chicago, IL, August 24, 2022 — Titan Security Group, LLC (“Titan”), a leading provider of security solutions headquartered in Chicago, …

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Titan Security Group’s Dave Pack Wins 2022 BOMA/Chicago Affiliate Member of the Year

The Building Owners and Managers Association of Chicago (BOMA/Chicago) announced Dave Pack, Titan Security Group’s President and CEO, as its …

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