Programs Focused on Continuous Success and Improvement
Titan’s approach to providing elite service excellence is a continuous process from training to quality assurance methods ensuring all staff follow proper procedures necessary.
Our experienced trainers instill practices from the best customer service-focused companies and coupling them with experiences from the security industry to develop a one-of-a-kind training experience. These trainings can be provided not only to Titan-employed staff, but to each clients’ staff members.
Titan conducts unannounced visits by our management teams to observe and test processes and protocols carried out by our staff, maintaining a high level of quality assurance.
Titan invests in our team and the training they receive to ensure they best exemplify the values we put in place with each of our clients. Site-tailored experiences to both Titan and client staff can also be provided if requested.
Titan can provide site-specific handbooks and other materials to best guide staff in providing a world-class experience for tenants and guests at your property.