Community Alerts

Winter Storm Warning Support

As the City of Chicago, and surrounding areas continue to navigate through the current winter storm warning, Titan Security remains positioned to support our clients during these challenging times.

  • Titan’s 24/7 Security Operations Center is active with additional operators to take all calls at any time and can be reached at (312) 902-3400.  
  • Extra Titan Field Supervisors in marked vehicles have been deployed to respond to incidents and support onsite staff members.
  • Additional trained backup staff have been identified to provide support, if necessary.  
  • Titan’s Director of Emergency Management Services, former OEMC, Certified Emergency Manager, is leading our communication efforts including gathering and providing information to our clients and team members.
  • Titan’s Managers including Senior Leadership team members are active and visiting sites to support staff and clients.
  • Titan Electronics Service Technicians are active and available to service any electronic security equipment that may have been impacted by the winter storm.
  • Titan is working with our active CPD partners to provide Off-Duty Law Enforcement support.

Per the National Weather Service, the winter storm warning remains in effect until Noon, Tuesday, February 16th.  In response to the winter storm warning, Titan’s managers may be required to take extraordinary measures including but not limited to the items below, which may result in additional billing for our services during this time:

  • Transporting security officers to and from work in company and personal vehicles;
  • Arranging ride share or taxis for security officers to and from work;
  • Coordinating parking for security officers that were able to drive to work; and
  • Modifying schedules to ensure coverage is in place, even if it required overtime.

As we continue to experience these challenging winter weather conditions, the safety of Titan’s employees, as well as the safety of our clients and their visitors, remains Titan’s top priority.  Please refer to Titan’s cold weather safety tips on the news and resource section of our website. 

If you have any questions or concerns regarding security coverage or Titan’s Winter Weather Support, please contact your Titan representative or the Titan office at (312) 902-3400.  We will continue to communicate with you via email and at https://titan-security.com/news-and-resources/.

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